At MapToUAE, we strive to offer free, useful, and accessible informational content for users exploring travel routes and transport guidance across the United Arab Emirates. We do not offer paid services or sell digital or physical products through our website.
However, in the interest of transparency and in accordance with general online operation standards, we have provided this Return and Refund Policy to clarify how we handle questions related to returns or refunds, if they ever arise.
1. No Paid Services or Transactions
MapToUAE is a free-access platform. We do not currently sell:
Digital products (eBooks, downloads, subscriptions, etc.)
Physical products
Paid memberships or premium content
Third-party offers or monetized services
As such, there are no transactions requiring a refund or return process through our website.
2. No Payment or Billing Process
We do not process payments or collect any financial information from our users. If you are asked to provide payment details by a third party claiming to represent MapToUAE, please do not proceed and contact us immediately.
We never request:
Payment via credit card or bank transfer
Fees for access to maps or travel guides
Billing information or commercial registration
Our content is fully accessible free of charge for personal, non-commercial use.
3. External Platforms and Content
If you access third-party tools or websites through links on MapToUAE (e.g., mapping platforms or transportation authorities), their policies and terms apply. We are not responsible for transactions, returns, or refunds processed through external websites.
Please refer directly to those platforms' policies before engaging in any interaction.
4. Unintentional Charges or Interactions
If you believe you’ve been charged for something related to MapToUAE, this may be the result of:
Misuse by a third party
Confusion with an unrelated website
Phishing or fraudulent activity
In such cases:
Immediately contact your payment provider
Notify us so we can investigate and provide guidance
Do not share any sensitive information via unofficial channels
We will do our best to assist you in resolving the situation, even though we do not engage in transactions.
5. Policy Updates
This policy may be updated as needed to reflect future developments (e.g., if MapToUAE offers optional premium features or partnerships in the future). Any changes will be published on this page with a new effective date.
6. Contact Us for Clarification
If you have questions or concerns About us any experience that may appear related to MapToUAE — such as third-party use of our name, content, or brand — please contact us directly. We are here to maintain the integrity and safety of our informational platform.
📍 21 15B St – Al Wasl – Dubai – United Arab Emirates
📧 [email protected]
📞 +971 589 797 830